Global IT Services, Delivered Locally
The Expansion Group
& Pivital
The Expansion Group proudly partners with Pivital to deliver world-class IT solutions across 180+ countries
Services
- Rack & Stack, Fiber Optic Installation, OTDR Testing
- Structured cabling, suite/server cabinet solutions
- Certified technicians (if we don’t need this let’s take it out but if we need it visually, let’s keep it)
Datacenter Services
Wireless
& IoT Solutions
- Wireless LAN design (Ekahau, AirMagnet)
- IoT deployments: RFID, food safety, environmental monitoring
- AP installs, predictive and passive surveys
Break/Fix
& Field Support
- 9000+ certified technicians
- 4-hour SLA in US/Canada/Europe,
24x7x24 globally
- Real-time reporting, before/after photos, issue tracking[
Logistics &
Ware-housing
- Kitting, configuration, warehousing in 30 countries
- Asset tracking, RMA, importer of record services
- Secure facilities with CCTV, climate control, and compliance
Device as a Service
Core Services
Hardware Installations:
Onsite deployment of desktops, laptops, servers, switches, routers, and more.
Break/Fix Support:
Rapid part or full-unit replacement for devices under management.
Advanced Exchange:
Immediate replacement of faulty devices from pre-stocked depots.
Depot Services:
Regional hubs for device storage, processing, and logistics.
Device Disposal:
Secure, compliant IT asset disposal aligned with NIST 800-88 and WEEE/R2 standards
Lifecycle
Management
Asset Tracking:
Real-time visibility by tag, serial, location, and status.
ServiceCloud Integration:
Seamless ticketing, reporting, and technician coordination.
Custom Reporting: Audit-ready logs, certificates of erasure, and compliance documentation.